General
1. How can I order?
2. Do I receive a confirmation of my order?
After you have placed an order at our webshop, you automatically receive a confirmation on your declared e-mail address.
3. I didn't receive a confirmation, did you receive my order?
A confirmation is sent automatically. Maybe you accidentally filled in the wrong e-mail address, or your e-mail account indentified our confirmation e-mail as SPAM. If you like to receive a confirmation, contact us by sending an e-mail to info@tsjechiewinkel.nl or call us + 420 491 423 205.
4. What are your opening times?
Through the internet we are 24 hours a day accessible.
5. How long are the delivery times?
While we deliver custom-made products the delivery times varies between 1 and 8 weeks after reception of your payment. You will receive an e-mail with the expected delivery time.
6. What are the delivery costs for destinations outside the Netherlands but in Europe?
Tsjechiewinkel.nl followns the delivery fares of TNT Post.
EU1: 0 - 2 kg € 13,10 € 18,80
EU2: 2 - 5 kg € 19,50 € 24,50
EU 1
Belgium, Luxemburg, Denmark (excl. Faeroe Islands and Greenland), Germany, France, (incl. Corsica and Monaco, excl. Andorra), Italy (excl. San Marino and Vatican City), Austria, Spain (incl. Balearic Islands, excl. Canary Islands, Melilla and Ceuta), United Kingdom (excl. Gibraltar and Channel Islands), Sweden.
EU 2
Estonia, Finland, Hungary, Ireland, Latvia, Lituania, Poland, Portugal (incl. Azores and Madeira), Slovenia, Slovakia, Czech Republic, Bulgaria, Roemenia.
For parcels to Cyprus, Greece and Malta apply the outside Europe fares.
7. Wat are the delivery costs for destinations outside Europe?
ROW1: 0-2 kg € 18,80 € 24,10
ROW2: 2-5 kg € 25,00 € 34,20
ROW1 Albania, Andorra, Bosnia-Herzegovina, Canary Islands, Cyprus, Faeroe Islands, Gibraltar, Greece, Greenland, Iceland, Channel Islands, Croatia, Liechtenstein, Macedonia, Malta, Moldavia, Montenegro, Norway, Ukraine, San Marino, Servia, Turkey, Vatican City, White Russia, Swiss
ROW2 Australia, Brazil, Canada, China, Hongkong, Israel, Japan, Marocco, Netherlands Antilles, New Zealand, Russia, Suriname, United Staten, South Africa
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